The Privacy Policy of CAPE's Group outlines how they manage the personal information you provide on CAPE Websites. It's important to note that this policy mainly applies to information collected online through their websites. It does not generally cover information gathered from you offline or from third-party websites linked to CAPE's sites, unless explicitly stated otherwise. Your use of CAPE Websites, and any personal information you submit to them, is governed by this Privacy Policy and their Terms of Use. It is recommended that you read this Privacy Policy thoroughly before using CAPE Websites or providing them with any of your personal information.

What is "personal information"?

Personal information refers to any data that can identify you or be used to identify you, which you provide to or is gathered by CAPE Websites. This includes details like your name, postal address, email address, and telephone number. Essentially, it's information that can be directly linked to you as an individual.

How does CAPE collect information online?

CAPE collects information in two ways:

A. Personal Information You Submit to CAPE:

CAPE collects personal information that you enter into data fields on CAPE Websites. For example, you may submit your name, postal address, e-mail address, and/or other information in order to receive information about various subjects, register for CAPE programmes, contact CAPE customer service, or respond to CAPE surveys. To protect your privacy, you should not provide CAPE with any information that is not specifically requested.

B. Passive Collection of Unidentifiable Information:

CAPE Websites may collect information about your visits without you actively providing it. This is done through various technologies, such as, including but not limited to cookies and Web Beacons. Cookies are small text files saved on your computer's hard drive by a website. They help the website recognize your device. Web beacons are known as GIFs, pixels, or Internet tags, these help identify a unique cookie on your browser. Your browser automatically sends information to CAPE’s websites like the last website you visited and your browser type. These passive technologies help CAPE improve its websites, and may use this data to enhance user experience, customize the site based on user preferences, compile statistics and analyse usage trends. Some website features might not work if these technologies are disabled. The information these technologies collect is not sufficient to identify you on its own. CAPE will not link it with other identifiable information unless necessary. For information on how to limit or disable these tracking technologies, see “What choices to I have?”

Circumstances and Purposes for Collecting Personal Information

CAPE uses your personal information to answer your questions and provide efficient customer support and/or services. After you input your personal information on CAPE Websites, they might use technology to remember your preferences for future visits. Your personal information may be used for other reasons, such as sending you updates about CAPE’s products and services.

Consolidation of Personal Information

CAPE might merge the personal data of those who use their websites. This helps them understand customer needs and preferences better. They may also turn personal information into anonymous or aggregate data. This non-identifiable form is used to improve their websites and products, enhance research, and support other business activities. This means they analyze trends and usage patterns without identifying individual users.

What choices do I have?

You have several options regarding your personal information on CAPE Websites. Firstly, you can choose not to provide any personal information in forms or data fields on the websites. However, keep in mind that some online services from CAPE require your personal information to work. Additionally, CAPE may offer you the choice to join their contact lists for special offers, promotions, and other services, which you can opt into. Regarding tracking technologies like cookies, you may indicate in preference settings (if such settings are afforded to you) if you don't want these technologies to remember your information, such as mailing addresses, for future visits. It's important to note, though, that not all CAPE Websites allow you to opt out of tracking technologies that collect non-identifiable information. In such a situation, you may choose not to continue with the website and leave immediately. Some internet browsers also give you the option to limit or disable the use of such tracking technologies.

Limited Access to your Information

Your personal information on CAPE Websites is accessible to a limited group of people. This includes certain CAPE employees who are either specially trained in privacy and secure data management or authorized to manage this information. Additionally, companies that work with CAPE on joint programs might also have access to your information. In cases where another company involved in a program needs access to your personal data, CAPE typically seeks your consent, especially if this is required by law. Third parties contracted by CAPE to perform business activities may also have access to your personal information.

Sharing of Personal Information with Third Parties?

CAPE typically does not share your personal information with third parties unless you choose to opt-in. However, they may provide your information to third-party service providers that assist with CAPE's business operations. Also, CAPE might disclose your personal information in response to legal requests from government authorities or as required by law, without your prior consent.

How is my personal information secured?

CAPE takes steps to secure personal information on their websites, but they also caution that no internet transmission can be entirely safe from unauthorized access. Users are strongly advised to be mindful of the risks when sharing personal information online.

I want to correct my personal information or delete it from CAPE’s records.

If you need to correct or delete your personal information from CAPE's records, you can request this by contacting [email protected], kindly indicate in the subject headline: “Correction of Personal Info / Request to Delete Personal Info” (whichever applicable). CAPE aims to keep your information accurate and up-to-date, and your involvement is important in this process.

Storage of my personal information

CAPE keeps it only for as long as necessary to fulfil the purposes it was collected for, while also adhering to any applicable legal data retention requirements.

How can I contact CAPE?

For any queries or concerns, or if you wish to opt out of future communications from CAPE, you can reach out to them through the "Contact Us" link available on the CAPE website you are using.

Update on Privacy Policy

If and when CAPE changes its privacy practices, it will also revise the Privacy Policy to reflect the same. While ensuring your rights are protected under any applicable law, CAPE reserves the rights and discretion to modify this Privacy Policy occasionally to reflect and adapt to advancements in technology, changes in legal and regulatory frameworks, and/or to align to good business practices.